Silver Comfort

Full-service move with a dedicated coordinator

Level 2 — Managed / Full-Service Move

Silver Comfort

Full-service move with a dedicated coordinator

  • Everything in Bronze Essentials
  • Home sorting and declutter assistance
  • Property staging for sale
  • Utility transfer management
  • Deep clean of vacated property
  • Post-move unpacking and setup

Ideal for

Clients who want a fully coordinated move — a dedicated coordinator manages everything from packing to settling in, typically once your destination is secured.

What Happens After You Enquire

  • 1Send your detailsIncluding whether your current property still needs to go on the market.
  • 2Coordinator call within one working dayTo plan sorting, staging and moving dates around your timeline.
  • 3Sorting & stagingWe help declutter and stage rooms ahead of viewings, so the property shows well from day one.
  • 4Moving dayPacking, insured removal, and a handover of utility transfers already arranged on your behalf.
  • 5Settling inPost-move unpacking and setup, plus a deep clean of the vacated home.

Client story · shared with permission, identity withheld at their request · More case studies

SituationDavid and Anne were downsizing from the family home they had lived in for more than 30 years. They had already decided where they were moving, but the number of things that needed organising quickly became too much.
When they spoke to ChayceThey needed someone to take responsibility for the moving process rather than simply provide a removal van.
How we helpedTheir Chayce coordinator managed the packing, removals, cleaning, utility transfers and the practical details around moving day.
OutcomeInstead of coordinating several companies themselves, David and Anne had one person overseeing the move from preparation through to arrival.
”

“We had lived in the same house for more than three decades, so the thought of deciding what came with us was much harder than we expected. It wasn't really about packing boxes — it was deciding what to keep, what to pass on and what we could finally let go of. Chayce helped us create a realistic plan around the move, rather than trying to do everything at once. That made the whole process feel much more manageable.”

Compare your options

Removals company vs house clearance firm vs Chayce

Three kinds of business help with a move, and they do different jobs. Here is how they compare, so you can choose the right one, or combine them.

What you needRemovals companyHouse clearance firmChayce
Moving belongings to a new homeYesNo, it empties a propertyYes, fully insured
PackingOften an extra serviceNoIncluded from Bronze Essentials
Help deciding what to keep, sell or donateRarelyRarely; items are usually cleared in bulkYes, with your agreement, from Silver Comfort
Emptying a property for disposalNoYesNo
Unpacking and setting up the new homeSometimes, at extra costNoIncluded from Silver Comfort
One coordinator for the whole moveNot usuallyNoYes
DBS-checked staffVaries by companyVaries by companyYes
Legal, financial or care adviceNoNoNo, we refer you to the right professional

The first two columns describe what these businesses typically offer; individual companies vary, so always ask what is included. Many families use Chayce for the sorting, packing and move, and a separate local firm for anything that needs disposing of.

Elderly Removals & Downsizing: Frequently Asked Questions

What does Silver Comfort add beyond Bronze Essentials?

Everything in Bronze Essentials, plus home sorting and declutter assistance, property staging for sale, utility transfer management, a deep clean of the vacated property, and post-move unpacking and setup.

Who is Silver Comfort ideal for?

Clients who want a fully coordinated move, with a dedicated coordinator managing everything from packing to settling in, typically once your destination is secured.

Does Silver Comfort include packing and removals?

Yes. Silver Comfort includes everything in Bronze Essentials — packing, insured removals, furniture reassembly and light cleaning — plus home sorting, staging, utility transfers and post-move unpacking.

Is Silver Comfort fully insured?

Yes. All removals carried out by Chayce are fully insured, including Silver Comfort.

Can Silver Comfort help before my current home is even on the market?

Yes. Sorting and staging typically starts before your property is listed, so it shows well from the first viewing.

Who manages the utility transfers?

Your dedicated coordinator liaises directly with providers to arrange the handover, so you don't have to make the calls yourself.

What if I need broader support, like property viewings or legal coordination?

Gold Prestige may be a better fit — it includes viewings, staging and legal coordination on top of everything in Silver Comfort.

Ready to get started with Silver Comfort?

Tell us a little about your move and we’ll help you find the right next step.