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Support for every step of your move.

From preparing the home you’re leaving to settling into the one you’re moving to, Chayce plans, coordinates and carries out the work in between — so you’re never managing it alone.

Short answerChayce Properties provides elderly removals and downsizing support across the UK: sorting and decluttering, packing, fully insured removals, estate agent and solicitor liaison, storage and settling-in help, all managed by one coordinator. Packages start from £995 and a one-hour Discovery Consultation costs £150.

What We Do

What can Chayce actually do for you?

Every service sits within one of three stages of your move: preparing, moving and settling in. Designed with older clients in mind, our full-service support suits anyone who wants a fully managed move. For the order things happen in, see how it works; for what this kind of service is, see what an elderly move manager does.

01 Prepare

Getting your current home ready

Sorting, staging, agent liaison and legal coordination — so it's ready to sell.

Explore this stage ↓ 02 Move

Handling moving day, start to finish

Packing, removals, cleaning and every account that needs transferring.

Explore this stage ↓ 03 Settle

Feeling at home, from day one

Unpacking, setup and ongoing concierge support once you're in.

Explore this stage ↓
A home prepared and staged by Chayce Properties
Stage 01 · Prepare

Getting your current home ready

Before any move can happen, your current home usually needs to be sorted, presented and sold. We take on the planning and the legwork — from clearing rooms to liaising with agents and solicitors — so it's ready when you are.

In practiceThis stage typically starts with a full room-by-room walkthrough to agree what's staying, what's being sold or donated, and what needs decluttering before an agent ever sees the property.

Home SortingA room-by-room sort of everything in your home — what to keep, donate, sell or let go of.

Who it helps: Anyone facing a full house of belongings with no time or energy to face it alone.

Chayce handles: The sorting, categorising and organising, done patiently and at your pace.

Property StagingPresenting your home at its best for viewings and listing photography.

Who it helps: Anyone selling a property who wants the strongest possible sale price.

Chayce handles: Furniture arrangement, styling touches and coordinating listing photography.

Estate Agent LiaisonOngoing communication with your estate agent throughout the sale.

Who it helps: Anyone who'd rather not field agent calls and viewing requests themselves.

Chayce handles: Viewing scheduling, negotiation updates and keeping the sale moving.

Legal CoordinationCoordination with your solicitor so paperwork and deadlines don't fall behind.

Who it helps: Anyone who finds conveyancing timelines and correspondence overwhelming.

Chayce handles: Chasing updates and keeping you informed at each milestone.

Chauffeur ViewingsPrivate, chauffeured transport to and from property viewings.

Who it helps: Anyone who finds getting to viewings tiring or difficult to arrange.

Chayce handles: Booking the car, planning the route and accompanying you on the day.

RefurbishmentCoordinated light repairs and decoration to present your home well.

Who it helps: Anyone whose home needs a few finishing touches before it's ready to list.

Chayce handles: Booking and overseeing trades, so you don't have to manage the work.

Packing and removals handled by Chayce Properties
Stage 02 · Move

Handling moving day, start to finish

Once a moving date is set, we take over the physical work — packing, removals, cleaning and every account that needs transferring — so the day itself is calm rather than chaotic.

In practiceYour coordinator confirms utility transfer dates and cleaning bookings for both properties before the removal van is even booked, so nothing is arranged at the last minute.

Packing & RemovalsFull-service packing and insured removal of your belongings.

Who it helps: Anyone who doesn't want to pack boxes or lift furniture themselves.

Chayce handles: Packing materials, careful wrapping, loading and safe transport.

Deep CleaningA thorough clean of the property you're leaving and the one you're moving into.

Who it helps: Anyone handing back a property, or wanting a fresh start in a spotless new one.

Chayce handles: Booking and overseeing the clean around your moving-day timeline.

Utility TransfersTransferring and redirecting your utilities, mail and key accounts.

Who it helps: Anyone who doesn't want to spend moving week on hold with providers.

Chayce handles: Contacting providers, setting transfer dates and confirming everything's switched over.

Storage SolutionsSecure, insured storage for belongings not moving straight into your new home.

Who it helps: Anyone downsizing, or moving before their new home is fully ready.

Chayce handles: Booking the storage and arranging collection or delivery when you need it. How storage works →

A new home settled and unpacked by Chayce Properties
Stage 03 · Settle

Feeling at home, from day one

Arriving isn't the finish line. We unpack, place your furniture and stay on hand afterwards, so your new home feels like yours straight away — not weeks later.

In practiceFurniture is placed and boxes unpacked room by room on the day itself, with packaging cleared as we go — the goal is a livable home by evening, not a stack of boxes to work through over the following weeks.

Furniture PlacementAssembly and arrangement of your furniture in your new rooms.

Who it helps: Anyone who doesn't want to be assembling furniture on moving day.

Chayce handles: Assembly, positioning and adjustments until each room is arranged as you want it.

Unpacking & SetupComplete unpacking of boxes and setting up your new home room by room.

Who it helps: Anyone who wants to avoid living out of boxes for weeks after a move.

Chayce handles: Unpacking, putting items away and clearing the packaging as we go.

Ongoing ConciergeContinued support after moving day for anything that still needs sorting out.

Who it helps: Anyone who'd like a familiar point of contact once the move is technically done.

Chayce handles: Follow-up queries, small requests and checking in as you settle.

Compare your options

Removals company vs house clearance firm vs Chayce

Three kinds of business help with a move, and they do different jobs. Here is how they compare, so you can choose the right one, or combine them.

What you needRemovals companyHouse clearance firmChayce
Moving belongings to a new homeYesNo, it empties a propertyYes, fully insured
PackingOften an extra serviceNoIncluded from Bronze Essentials
Help deciding what to keep, sell or donateRarelyRarely; items are usually cleared in bulkYes, with your agreement, from Silver Comfort
Emptying a property for disposalNoYesNo
Unpacking and setting up the new homeSometimes, at extra costNoIncluded from Silver Comfort
One coordinator for the whole moveNot usuallyNoYes
DBS-checked staffVaries by companyVaries by companyYes
Legal, financial or care adviceNoNoNo, we refer you to the right professional

The first two columns describe what these businesses typically offer; individual companies vary, so always ask what is included. Many families use Chayce for the sorting, packing and move, and a separate local firm for anything that needs disposing of.

Elderly Removals & Downsizing: Frequently Asked Questions

What's included in Chayce's full-service relocation?

Packing, removals, downsizing support, estate agent liaison and settling-in support. Every service sits within one of three stages of your move — preparing, moving, and settling in.

Do I have to book every service, or can I choose specific ones?

Every service can be arranged individually, or combined into one of our tailored packages — from light-touch guidance to complete, white-glove support across your entire move.

Is every service delivered in-house?

Yes. Every service is delivered by our own vetted, DBS-checked team, not outsourced, so the same standard of care follows you from start to finish. See our trust and safeguarding page.

How do I know which services I need?

A Discovery Consultation (from £150) walks through your current home, timeline and budget in a single session, then recommends the combination of services that actually fits — rather than a generic checklist.

Levels Of Support

Need more complete support?

Every service above can be arranged individually, or combined into one of our tailored packages — from light-touch guidance to complete, white-glove support across your entire move. We work with clients nationwide, including London & the South East, the Home Counties, the South West & coast, and the Cotswolds & rural Midlands.

Explore your options →