Last updated 2026-10-08
Chayce Properties Ltd (company number 13523724, registered in England and Wales) is the controller of your personal data. Our address is Unit F2B Barratt House, Kingsthorpe Road, Northampton NN2 6EZ and you can contact us at info@chayceproperties.com or on 07708 925432.
We collect the information you give us when you contact us or use our forms, such as your name, email address, phone number, home address and details of the move you are planning. We also collect information about how you use our website through Google Analytics (GA4), which may include your IP address, pages viewed and device information.
If you tell us about health, mobility or care needs so that we can plan your move, we use that information only to plan and carry out your move.
We use your information to reply to your enquiry, to plan and carry out your move and to take payment, to improve our website and services, and to meet our legal obligations.
Our lawful bases are: taking steps at your request before a contract and performing our contract with you; our legitimate interests in running and improving our business; compliance with legal obligations; and your consent where we ask for it, for example for analytics cookies.
We share your information only where needed. This includes our website provider, Zunkiree Labs, which runs our enquiry forms on our behalf, Google Analytics, and, where you ask us to, others involved in your move such as storage providers, estate agents and solicitors. We do not sell your personal data.
We use Google Analytics to understand how visitors use our site. See our cookie policy for details.
If you enquire but do not go ahead with a move, we keep your enquiry details for up to 2 years. For clients who do go ahead, we keep records for as long as we need them for the purposes above, including legal and accounting requirements, and then delete or anonymise them.
Under UK data protection law you have the right to access your personal data, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy in a portable format. To use any of these rights, contact us using the details above.
If you are unhappy with how we use your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Our services are intended for adults and the families who support them. We do not knowingly collect personal information from children.
Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any site you visit.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
If you have any questions about this Privacy Policy, please contact us or email info@chayceproperties.com.
Chayce Properties Ltd (company number 13523724, registered in England and Wales) is the controller of your personal data. Our address is Unit F2B Barratt House, Kingsthorpe Road, Northampton NN2 6EZ and you can contact us at info@chayceproperties.com or on 07708 925432.
We collect the information you give us when you contact us or use our forms, such as your name, email address, phone number, home address and details of the move you are planning. We also collect information about how you use our website through Google Analytics (GA4), which may include your IP address, pages viewed and device information.
If you tell us about health, mobility or care needs so that we can plan your move, we use that information only to plan and carry out your move.
We use your information to reply to your enquiry, to plan and carry out your move and to take payment, to improve our website and services, and to meet our legal obligations. Our lawful bases are: taking steps at your request before a contract and performing our contract with you; our legitimate interests in running and improving our business; compliance with legal obligations; and your consent where we ask for it, for example for analytics cookies.
We share your information only where needed. This includes our website provider, Zunkiree Labs, which runs our enquiry forms on our behalf, Google Analytics, and, where you ask us to, others involved in your move such as storage providers, estate agents and solicitors. We do not sell your personal data.
If you enquire but do not go ahead with a move, we keep your enquiry details for up to 2 years. For clients who do go ahead, we keep records for as long as we need them for the purposes above, including legal and accounting requirements, and then delete or anonymise them.
Under UK data protection law you have the right to access your personal data, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy in a portable format. To use any of these rights, contact us using the details above. If you are unhappy with how we use your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.